Location of Cebu Pacific Branches and Ticketing Offices

Booking promo fares can be done via the online website of Cebu Pacific, via accredited travel agencies, or via the official Cebu Pacific ticketing offices and branches.

Locate the nearest Cebu Pacific ticketing branch if you want to avail of promo tickets.

As of this 2017, there is no company-owned ticketing office of this airline in Mindanao. There are several branches in Metro Manila and Cebu, there is also an office in Cavite, Hong Kong, and Korea. If you are not from these mentioned places, it’s best to book online or visit your trusted travel and tour agency.

Cebu Pacific Branches and Location

Branch: Cebu Pacific EXPRESS office

Location: Terminal 4, Domestic Road, Pasay City

Business Hours: 6 AM – 8 PM, Monday to Sunday

 

Branch: Cebu Pacific KIDZANIA MANILA

Location: Park Triangle, 3245 North 11th Avenue, Bonifacio Global City, 1634 Taguig City

Business Hours: 9 AM to 5 PM, Mon to Fri | 9 AM to 8 PM, Sat and Sun

 

Branch: Cebu Pacific ROBINSONS GALLERIA

Location: West Lane, Level 1, Ortigas Ave. cor. ADB Ave. Quezon City

Business Hours: 10 AM to 9 PM, Monday to Sunday

 

Branch: Cebu Pacific ROBINSONS PLACE IMUS

Location: Level 4, Aguinaldo Highway Imus, Cavite

Business Hours: 10 AM to 9 PM, Monday to Sunday

 

Branch: Cebu Pacific ROBINSONS PLACE MANILA

Location: Level 1 Adriatico Wing, Pedro Gil cor. Adriatico St. Ermita Manila

Business Hours: 8 AM to 9 PM, Monday to Sunday

 

Branch: Cebu Pacific TERMINAL 3 Office

Location: Level 3, Departure Hall, NAIA Terminal 3, Andrews Ave., Pasay City

Business Hours: 24 Hours, Everyday

 

Branch: Cebu Pacific TAGUIG BGC TICKET OFFICE

Location: Park Triangle, 3245 North 11th Avenue, Bonifacio Global City, 1634 Taguig City

Business Hours:9 AM to 5 PM, Monday to Friday | 9 AM to 8 PM, Saturday and Sunday

 

Branch: Cebu Pacific CEBU AIRPORT TICKET OFFICE

Location: Mactan Cebu International Airport Lapu-Lapu Airport Road, Lapu-Lapu City, Cebu

Business Hours: 24 Hours, Everyday

 

Branch: Cebu Pacific ROBINSONS FUENTE

Location: Fuente Osmena, Cebu City

Business Hours: 9 AM to 8 PM, Monday to Sunday

 

Branch: CEBU PACIFIC AIR Hong Kong Sales Office

Location: Unit 407, 4th Floor Mirror Tower, Mody Road, Tsimshatsui East, Kowloon, Hong Kong

Contact Numbers: (852) 2722-0609 or (852) 2722-1499 | Fax: (852) 2722-1993

 

Branch: CEBU PACIFIC AIR Korea Sales Office

Location: 7th Floor Section B, Donghwa Building, Seosomun-ro 106, Jung-Gu, Seoul, Korea

Contact Numbers: (822) 6971-7900 or (822) 6971-7929 | Fax number: (822) 6971-7960

 

For Ticket Refund Visit Cebu Pacific Office

*If you are refunding terminal fees on unused flights paid for via payment center, this can only be done via a branch-office of Cebupac. You need to visit one to file your claim.

*If you are refunding terminal fee for tickets purchased using credit card, atm card, or paypal – you can just call the hotline to process your ticket refund. The company will credit back the terminal fee portion of your purchased ticket to the payment method used, after a week or two.

Tickets bought during a promo fare are non-refundable, except for the terminal fee portion for flights originating from Manila, Cebu, Kalibo.

Cebu Pacific Reservation Hotlines

Should you have concern about your ticket, flight changes, flight schedules, get go points claiming, GetGo fights, or if you want to make a booking reservation call Cebu Pacific hotline numbers.

• Manila +632-7020-888
• Cebu +6332-230-8888
• Hong Kong +852-397-33800
• Australia +612-9119-2956
• Singapore +65-315-80808
• U.S.A. +1-855-5-CEBPAC
• Korea +822-6971-7950 to 51

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